How do I pick someone up from Heathrow Airport?

Drivers picking up at Heathrow airport must use the short stay car park at each terminal as passengers are directed there through the app.

Heathrow Terminal 2 Pick-up Details

Exit Arrivals. Take the exit opposite the Plaza Premium Lounge towards Car Park Level 1. Take the lift up to Level 2Pickup point is to the left when you come out of the lifts, in front of Row B.

Heathrow Terminal 3 Pick-up Details

Take the lift opposite Caff√® Nero to Level 1. Cross the walkway into Car Park 3, Level 1. Pickup point is sign-posted and marked on the ground in the car park.

Heathrow Terminal 4 Pick-up Details

Take the exit to the left hand side of WH Smith’s. Pickup point is straight ahead, wait in the entrance to Car Park Level 1.

Heathrow Terminal 5 Pick-up Details

Bit of advise if you intend to pick someone up from Heathrow Terminal 5. DO NOT follow the “Pick Up” passengers signs as it will take you straight in to a car park with a minimum charge of ¬£2.80. Arrange to pick up from the Departures “Drop Off” area where it’s free.

Exit Arrivals. Take the exit to the right hand side of Costa Coffee. Follow Short Stay Car Park signs through two sets of double doors. Take the lift up to the short stay car park (Level 2).

Gatwick North Terminal Pick-up Details

Gatwick South Terminal Pick-up Details

Stansted Terminal Pick-up Drop-off Details

Luton Terminal Pick-up Details

The closest option for FREE Pick Ups is our Mid Stay Car Park. FREE 5-minute* Shuttle Bus from the terminal building (the journey time depends on traffic), runs every 12 minutes on average. 15 minutes FREE pick up. Charges will apply for stays longer than 15 minutes, and there’s no return within 4 hours.

London City Terminal Pick-up Details

There is a pickup area located in the short stay car park, charges are applicable. Vehicles are not permitted to wait on the forecourt next to the terminal building. ANPR cameras are in use on the forecourt and fines will be issued.

Southend Terminal Pick-up Details

Our conveniently located Short Stay car park is directly opposite the terminal. There is also the option to pick up and drop off passengers in Long Stay 3, where the first 15 minutes in any 24 hour period are free. This is only an average 5 minute journey time from the terminal.